Return Policy

Return & Refund Policy

At Ahzaar Global, customer satisfaction is our priority. We want you to be happy with your purchase. If you receive a damaged, defective, incorrect, or incomplete product, you may contact us to request a return or replacement.

Return Eligibility

To be eligible for a return, please contact us within 7 days of receiving your order.

The product must:

• Be unused and in its original condition.
• Be returned with its original packaging, tags, and accessories, where applicable.
• Not be damaged due to misuse, negligence, or improper handling.
• Be accompanied by your order details or proof of purchase.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

Please provide:

• Your order number
• A description of the issue
• Clear photos or videos of the product and packaging

After reviewing your request, we will guide you through the return or replacement process.

Non-Returnable Items

Some products may not be eligible for return due to their nature, hygiene requirements, customization, or other applicable conditions.

Products that have been used, damaged after delivery, altered, or returned without their original packaging may not be accepted.

Refunds

Once we receive and inspect the returned product, we will inform you whether your refund request has been approved.

If approved, the refund will be processed through the applicable payment method. The time required to receive the refund may vary depending on the payment provider or bank.

Return Shipping

If the product is damaged, defective, incorrect, or incomplete due to an error on our part, Ahzaar Global may cover the applicable return shipping cost.

For other returns, return shipping charges may be the customer's responsibility.

Exchange

If an eligible product needs to be replaced, we will arrange a replacement subject to product availability. If the same product is unavailable, we may offer an alternative solution or refund, as applicable.

How to Request a Return

To request a return or refund, contact us:

Ahzaar Global
Phone: +92 326 7641303
Email: ahzaarglobal@gmail.com
Address: Adda 6/14-L, Chichawatni, Sahiwal, Punjab, Pakistan – 57301

Please include your order number and reason for the return when contacting us.

Important Note

Return and refund requests are reviewed on a case-by-case basis. We reserve the right to refuse a return or refund if the product does not meet the conditions stated in this policy.

We aim to handle every return and refund request fairly and provide our customers with a smooth shopping experience.

Thank you for shopping with Ahzaar Global.